Self-Exclusion for KingsCastle.Casino

If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion which prevents you gambling with KingsCastle.Casino for a specified period of 6 months, 1 year, 2 years, 5 years or indefinitely.

If you want to stop playing for other reasons, please consider a Time-Out or using Account Closure.

What happens when you self-exclude?

During a period of Self-Exclusion you will not be able to use your account for betting and gaming, although you will still be able to login and withdraw any remaining balance. It will not be possible to re-open your account for any reason, and KingsCastle.Casino will do all it can to detect and close any new accounts you may open.

You also have the option of selecting which areas of the site you would like to limit your access to, for example, Sports, Poker or all Gaming products.

Next steps

Whilst we will remove you from our marketing databases, we also suggest that you remove KingsCastle.Casino from your notifications and delete/uninstall all KingsCastle.Casino apps and downloads as well as blocking/unfollowing KingsCastle.Casino social media accounts. You may also wish to consider installing software that blocks access to gambling websites, click here for more information.

We recommend that you seek support from a problem gambling support service to help you deal with your problem.

Alternatively, you can contact 24/7 our customer care team for assistance and further information.

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